Each day at the practice we ask our patients to complete a brief survey to measure our performance.

We ask the following questions:

• Were you seen on time:
• Was your visit pain free:
• Are you happy with how fast the phones are answered:

Each month we publish our results here for you to see.

Sept 18

Total patients surveyed – 32

Was the treatment pain free – 96.8% Agreed

Were you seen on time –  90.6% Agreed

Happy with how fast we answer the phone – 100.0% Agreed

Jul 18

Total patients surveyed – 33

Was the treatment pain free – 96.6% Agreed

Were you seen on time –  96.6% Agreed

Happy with how fast we answer the phone – 84.8% Agreed

Jun 18

Total patients surveyed – 36

Was the treatment pain free – 100.0% Agreed

Were you seen on time –  97.2% Agreed

Happy with how fast we answer the phone – 88.8% Agreed

May 18

Total patients surveyed – 39

Was the treatment pain free – 97.4% Agreed

Were you seen on time –  97.4% Agreed

Happy with how fast we answer the phone – 79.49% Agreed

Apr 18

Total patients surveyed – 33

Was the treatment pain free – 97.2% Agreed

Were you seen on time –  97.2% Agreed

Happy with how fast we answer the phone – 100% Agreed

Mar 18

Total patients surveyed – 33

Was the treatment pain free – 100.00% Agreed

Were you seen on time –  96.96% Agreed

Happy with how fast we answer the phone – 100% Agreed

 

Sep 17

Total patients surveyed – 43

Was the treatment pain free – 93.00% Agreed

Were you seen on time –  86.00% Agreed

Happy with how fast we answer the phone – 100% Agreed

Aug 17

Total patients surveyed – 38

Was the treatment pain free – 100.00% Agreed

Were you seen on time –  92.00% Agreed

Happy with how fast we answer the phone – 100% Agreed

Jul 17

Total patients surveyed – 41

Was the treatment pain free – 98.00% Agreed

Were you seen on time –  90.00% Agreed

Happy with how fast we answer the phone – 100% Agreed

Jun 17

Total patients surveyed – 39

Was the treatment pain free – 97.40% Agreed

Were you seen on time –  92.30% Agreed

Happy with how fast we answer the phone – 100% Agreed

May 17

Total patients surveyed – 37

Was the treatment pain free – 91.89% Agreed

Were you seen on time –  83.70% Agreed

Happy with how fast we answer the phone – 100% Agreed

 

Apr 17

Total patients surveyed – 33

Was the treatment pain free – 93.93% Agreed

Were you seen on time –  96.69% Agreed

Happy with how fast we answer the phone – 100% Agreed

 

Mar 17

Total patients surveyed – 30

Was the treatment pain free – 93.33% Agreed

Were you seen on time –  100% Agreed

Happy with how fast we answer the phone – 83.33% Agreed

 

Feb 17

Total patients surveyed – 36

Was the treatment pain free – 97.22% Agreed

Were you seen on time –  88.89% Agreed

Happy with how fast we answer the phone – 100% Agreed

 

Jan 17

Total patients surveyed – 44

Was the treatment pain free – 100% Agreed

Were you seen on time –  100% Agreed

Happy with how fast we answer the phone – 91% Agreed

 

Nov 2016

Total patients surveyed – 31

Was the treatment pain free – 97% Agreed

Were you seen on time –  100% Agreed

Happy with how fast we answer the phone – 94% Agreed

Oct 2016

Total patients surveyed – 38

Was the treatment pain free – 95% Agreed

Were you seen on time –  89% Agreed

Happy with how fast we answer the phone – 92% Agreed

Sept 2016

Total patients surveyed – 36

Was the treatment pain free – 97% Agreed

Were you seen on time –  89% Agreed

Happy with how fast we answer the phone – 89% Agreed

Aug 2016

Total patients surveyed – 38

Was the treatment pain free – 100% Agreed

Were you seen on time –  97% Agreed

Happy with how fast we answer the phone – 100% Agreed

July 2016

Total patients surveyed – 29

Was the treatment pain free – 100% Agreed

Were you seen on time –  93% Agreed

Happy with how fast we answer the phone – 93% Agreed

June 2016

Total patients surveyed – 43

Was the treatment pain free – 100% Agreed

Were you seen on time –  95% Agreed

Happy with how fast we answer the phone – 95% Agreed

May 2016

Total patients surveyed – 56

Was the treatment pain free – 100% Agreed

Were you seen on time –  95% Agreed

Happy with how fast we answer the phone – 84% Agreed

April 2016

Total patients surveyed – 55

Was the treatment pain free – 98% Agreed

Were you seen on time –  93% Agreed

Happy with how fast we answer the phone – 93% Agreed

March 2016

Total patients surveyed – 42

Was the treatment pain free – 93% Agreed

Were you seen on time –  100% Agreed

Happy with how fast we answer the phone – 98% Agreed

February 2016

Total patients surveyed – 72

Was the treatment pain free – 94% Agreed

Were you seen on time –  97% Agreed

Happy with how fast we answer the phone – 96% Agreed

January 2016

Total patients surveyed – 84

Was the treatment pain free – 96% Agreed

Were you seen on time –  94% Agreed

Happy with how fast we answer the phone – 98% Agreed

December 2015

Total patients surveyed – 39

Was the treatment pain free – 100% Agreed

Were you seen on time –  92% Agreed

Happy with how fast we answer the phone – 100% Agreed

November 2015

Total patients surveyed – 48

Was the treatment pain free – 96% Agreed

Were you seen on time –  100% Agreed

Happy with how fast we answer the phone – 96% Agreed

October 2015

Total patients surveyed – 56

Was the treatment pain free – 96% Agreed

Were you seen on time – 93 % Agreed

Happy with how fast we answer the phone – 100% Agreed